1. Digital Product Delivery
All our products — including ebooks, audiobooks, and other downloadable content — are delivered digitally.
No physical items are shipped.
Once your payment is successfully processed:
- You will receive an instant download link on the checkout page.
- A confirmation email with the same download link will be sent to your registered email address.
If you do not receive the email within 10 minutes, please check your Spam or Promotions folder, or contact us at support@ghanteestories.com.
2. Delivery Time
Digital products are available immediately after purchase.
However, in rare cases (for example, server delays or payment gateway issues), delivery may take up to 15–30 minutes.
3. Access and Download Limits
- Each purchased product is for personal use only.
- Download links are unique to your order and may expire after a certain number of downloads or days (as stated on the product page).
- Please make sure to save your files securely after downloading.
4. Incorrect Email Address
If you entered the wrong email address during checkout, you might not receive your product.
Please contact us as soon as possible at through the contact form so we can assist you.
5. Non-Delivery
If you have not received your digital item:
- Verify your email inbox and spam folder.
- Check your payment confirmation.
- If still unresolved, contact our support team with your order ID.
We will ensure your access is restored promptly.
6. No Physical Shipping
GhanteeStories deals exclusively in digital content.
We do not ship, courier, or deliver any physical items.